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[ Clients ] Healthcare

Casa di Cura Madonna del Rimedio

Digital healthcare that can never stop

An accredited multi-specialty private clinic, among the most advanced in Sardinia in dematerializing clinical data. With fully digital clinical processes, it needed a disaster-proof infrastructure.

RPO 0
Data loss: synchronous replication between the two data centers
near 0
RTO: services restarted within minutes
Dual DC
Metro Cluster: two twin, synchronous NetApp clusters
1st
In Sardinia: submission to the EHR within one hour

The challenge

With most medical data and processes managed by IT systems, a fire, a flood or multiple hardware failures would have had a devastating impact: the highest level of service continuity was required, with no data loss. At the same time, AGID requirements and the Electronic Health Record (EHR) demanded high standards of security, compliant retention and resilience, starting with the replacement of a critical legacy firewall platform.

The solution

We built a Business Continuity Data Center in two steps. Step 1: a three-node VMware cluster with high-availability NetApp All Flash storage and a backup and service-restart system. Step 2: a twin NetApp in a Metro Cluster configuration across two data centers, with synchronous data replication. In parallel, the perimeter security was rebuilt with a high-availability Sophos platform (IPS, URL filtering, antivirus) and next-generation Endpoint Protection, plus infrastructure management under an all-inclusive Smart Care - NOC support contract.

The result

All objectives were achieved — performance, room to grow, data protection and business continuity — with optimal RPO and RTO values. Even in the event of total unavailability of the primary data center, no data is lost (RPO 0) and services restart within minutes (RTO near zero). A secure, reliable foundation that made it possible to extend digital processes to the entire workforce and to become the first facility in Sardinia to submit every outpatient activity to the EHR within one hour.

“ITCARMAT relieved us of a significant burden, the management of the IT infrastructure and cybersecurity. With a systems support and management contract I can focus on the application and operational layer, knowing I can easily handle the growth of digitalization in healthcare processes.”

— Marco Gannau, IT Manager · Casa di Cura Madonna del Rimedio
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